Take a look at Microsoft’s Knowledge Base, a content storage for support questions and information on Dynamics GP.

It contains over 15,000 articles on GP specifically, covering the most frequently asked questions from other Dynamics GP customers who contacted their partners or Microsoft directly for support.

What kind of content can you find in the Knowledge Base?

  • Hotfix articles for known issues in the ‘core’ product
  • Troubleshooting articles explaining workarounds for issues that have been encountered before
  • How-to descriptions of complex features which are not documented elsewhere
  • Informational articles

Where can you access Knowledge Base?

The primary source of access is through CustomerSource

If you do not have CustomerSource access, please contact Amy at amym@calszone.com to set you up.

For more information, visit the Knowledge Base Customer FAQ’s