Another Letter Writing Assistant feature, this shows how much GP customers love and use LWA!
Collection Letters Microsoft would say are the most used across the modules, besides employee information. Customers use these letters, customize them to their needs and a way to inform customers what they may have left to owe for collections, there are 3 of these collection letters, First, Second and Final Notice. If you are not using these today and work in the collection area of your company, they would highly recommend taking a look.
What they have seen is many of the customers modify the letters and add the Invoice detail information to notify the customer of this information.
With the final notice collection letter, the system did not allow you to print the notice and add invoice details.
With the release of 18.6, you can now modify any of the Collection Letter notices (1, 2 or 3/final), add the Invoice details to the report and it will print and display the invoice information in a table format for the customer.
Continue to check back to the Microsoft Dynamics GP October 2023 – Feature Blog Series to review upcoming blog posts related to our new features and other helpful resource links.
For detailed documentation on all the features: Microsoft Dynamics GP Detailed Documentation
By CAL Business Solutions, Connecticut Microsoft Dynamics GP / 365 BC & Acumatica Partner, www.calszone.com
Read the original post at: https://community.dynamics.com/blogs/post/?postid=5c95155a-8479-ee11-a81c-00224854935a
